Essential Skills for Effective Training Administration (Certified Training Administrator)

(Objectives)

Equipped with the essential skills to confidently give expert support in the planning and preparation of training events
Provided with a good knowledge of training systems, best practice and the interpersonal skills necessary to build positive relationships.

(Participants)

Training administrators, training managers’ secretaries, training assistants and course secretaries who need to learn more about the position
Individuals who are looking to build their confidence and contribution.

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1. (Course Emphasis)
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2. DAY 1 - The Successful Training Administrator Defining the role, skills, qualities and attributes which lead to success
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3. DAY 2 - Establishing Training Needs Identifying training needs at individual, departmental and organizational levels
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4. DAY 3 - Training Records and Information, Organization and Administration Maintaining records, systems and libraries
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5. DAY 4 - Effective Face-to-face Communication Analyzing assertive, aggressive and passive behavior
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6. DAY 5 - Personal Effectiveness and Time Management Planning, prioritising and organizing - the basic principles
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