{"id":22423,"date":"2025-06-16T17:39:50","date_gmt":"2025-06-16T17:39:50","guid":{"rendered":"https:\/\/youth.elbosala.com\/?post_type=lp_course&#038;p=22423"},"modified":"2025-06-16T17:39:50","modified_gmt":"2025-06-16T17:39:50","slug":"advanced-customer-service-management","status":"publish","type":"lp_course","link":"https:\/\/youth.elbosala.com\/ar\/\u0627\u0644\u062f\u0648\u0631\u0627\u062a\/advanced-customer-service-management\/","title":{"rendered":"Advanced Customer Service Management"},"content":{"rendered":"<h3 class=\"title\">\u0648\u0635\u0641 \u0627\u0644\u062f\u0648\u0631\u0629<\/h3>\n<p><span class=\"s3\"><strong>(<\/strong><\/span><strong>\u0623\u0647\u062f\u0627\u0641<\/strong><span class=\"s3\"><strong>)<\/strong><\/span><strong>\u00a0<span class=\"Apple-converted-space\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/strong><\/p>\n<ul>\n<li>The art of building lasting rapport and lasting relationships with colleagues, customers and friends<\/li>\n<li>How to modify your own behavior to match other\u2019s<\/li>\n<li>The model for establishing good working relationships<\/li>\n<li>An ability to influence with integrity<\/li>\n<li>An ability to use influencing skills and techniques to build ongoing and long term relationships with key customers<\/li>\n<li>To be able to create and adapt crystal clear models for communication between your organization and it\u2019s customers<\/li>\n<li>How to build co-operation and commitment<\/li>\n<li>A greater understanding of your customers\u2019 needs and how to satisfy them<\/li>\n<li>An ability to tailor services to meet your customers needs<\/li>\n<li>Long term relationships between your organization and it\u2019s customers<\/li>\n<li>An ability to be more versatile in every customer facing situation<\/li>\n<li>The ability to recognize behaviors that may cause conflict in the future, enabling you to defuse awkward, and sometimes critical, confrontations with colleagues and customers alike<\/li>\n<\/ul>\n<p><span class=\"s3\"><strong>(<\/strong><\/span><strong>\u0645\u0634\u0627\u0631\u0643\u0648\u0646<\/strong><span class=\"s3\"><strong>)<\/strong><\/span><strong>\u00a0<span class=\"Apple-converted-space\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/strong><\/p>\n<ul>\n<li>Anyone who provides services, products or information to internal, or external customers including personnel from:\n<ul>\n<li>training, customer service, sales professionals, technical and support personnel, accountants, field services representatives, finance and credit controllers, reception, front-line staff, marketing, communication specialists, public relations personnel and anyone who will ever need to influence others, either socially or commercially<\/li>\n<\/ul>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Course Description (Objectives)\u00a0\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 The art of building lasting rapport and lasting relationships with colleagues, customers&#8230;<\/p>","protected":false},"author":8,"featured_media":22424,"comment_status":"open","ping_status":"closed","template":"","course_category":[154],"course_tag":[],"class_list":["post-22423","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-pr-customer-services","course"],"_links":{"self":[{"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/lp_course\/22423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/lp_course"}],"about":[{"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/types\/lp_course"}],"author":[{"embeddable":true,"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/comments?post=22423"}],"version-history":[{"count":2,"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/lp_course\/22423\/revisions"}],"predecessor-version":[{"id":22426,"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/lp_course\/22423\/revisions\/22426"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/media\/22424"}],"wp:attachment":[{"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/media?parent=22423"}],"wp:term":[{"taxonomy":"course_category","embeddable":true,"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/course_category?post=22423"},{"taxonomy":"course_tag","embeddable":true,"href":"https:\/\/youth.elbosala.com\/ar\/wp-json\/wp\/v2\/course_tag?post=22423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}